Our Refund & Cancellation Policy
Effective Date: 2025-08-18
Last Updated: 2025-08-18
At Paper Trail News, we want our subscribers to have a clear understanding of how cancellations, renewals, and refunds work.
1. Subscriptions
Monthly & Yearly Plans
- Subscriptions renew automatically at the end of each billing period unless canceled.
- You may cancel your subscription at any time through your account settings.
- When you cancel, your subscription will remain active until the end of the current billing period. You will not be charged again, but we do not issue partial refunds for unused time.
Lifetime Plan
- The lifetime subscription is a one-time purchase and is non-refundable once payment has been processed.
2. Free Trials
- If you sign up for a free trial, you will not be charged until the trial ends.
- At the end of the trial, your chosen subscription plan will automatically begin unless you cancel before the trial period ends.
3. Refunds
- General Policy: All payments are non-refundable unless required by law. Contact us as soon as possible if you need a refund, explain your situation, and we will review it. Decision to refund will be left to our discretion.
- Exceptions: If you were mistakenly charged after canceling, or if you experience technical issues that prevent you from using the service, please contact us. We will review your case and issue a refund at our discretion.
- Refunds (if approved) will be processed back to your original payment method.
4. Payment Processing
All payments are securely handled by Stripe. Paper Trail News does not store your full credit card information.
5. How to Cancel
- You can cancel your subscription at any time by:
- Logging into your account at https://papertrail.news
- Navigating to your subscription settings
- Selecting Cancel Subscription
- If you encounter issues, please contact our support team at [Insert Support Email].
6. Changes to This Policy
We may update this Refund & Cancellation Policy from time to time. The “Last Updated” date at the top reflects the most recent changes. Continued use of our Services after updates means you accept the revised policy.
7. Contact Us
For any questions about cancellations or refunds, please reach us at:
- Paper Trail News
- Email: sean@papertrail.news
- Website: https://papertrail.news